Professional Experience
Administration Assistant
2008 (July) - 2019 (September)Computer Information Systems Rwanda
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Description
The company provides to the market various products, services and support in Networking, Telecommunication, and any other IT hardware supply and maintenance. CIS-RWANDA is the HP and Oracle Official Partner in Rwanda, and it is providing Oracle and HP solutions. The main duty is to assist the Managing Director (sitting abroad) and to locally represent the company in the current affairs. -
Duties & Tasks
- Local Representation of the company in public and relational affairs
- Legal and fiscal affaires management
- Daily administrative tasks and mailing
- Petty cash and daily expenses management
- Company officials and guests trip and accommodation facilities, and stay assistance
- Tender opportunity lookup and bid preparation
- Shipments follow-up, customs clearing and delivery to end customers
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Main Achievements
- I've represented the company at many occasions in public and private sectors for business and relational affairs.
- I've managed legal and fiscal affairs by alerting hierarchal superiors, then monitoring lawyers and auditors to handle serious issues.
- I've collaborated with internal and external auditors to establish financial reports.
- I've managed business mailing, receiving then replying to incoming emails.
- I've planned and executed administrative tasks on daily basis.
- I've initiated and held negotiations with customers.
- I've held negotiations with suppliers.
- I've planned and monitored daily activities.
- I've managed the petty cash by controlling, providing and reporting funds to daily expenses.
- I've managed the accommodation for both company officials and international company guests by managing required logistics, immigration facilities, and further assistances for a happier trips.
- I've assisted and collaborated with various guest experts to succeed and to establish reports for their technical missions.
- I've led team meetings.
- I've checked for tender opportunities and collaborated with different human resources both at the national and international levels to prepare tender bids.
- I've managed shipments from their importation logistics to their delivery to the end user customers, then followed up with the after service duties.
Computer technician
2008 (April) – 2008 (June)Computer Link Services
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Description
Computer Link Services is a local company that offers various maintenance services to public and to private companies such as the High Court of the Republic of Rwanda, the Rwanda Red Cross Organization, the Inades Formation, the Bank Popular of Rwanda, COGEGANQUE… The main duty is to ensure optimum functionality to IT equipment and to assist third party companies’ employees. -
Duties & Tasks
- Hardware & Software maintenance
- Local Networking troubleshouting and maintenance
- Computer user assistance
- Computer PC and Accessories installation
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Main Achievements
- I've executed hardware and software maintenance to computers and accessories in the end user customers' offices and premises in various areas across the country.
- I've assisted customers and helped them to correctly manipulate computers and accessories.
- I've checked and fixed local networks' issues.
- I've checked and fixed connectivity's issues to the Internet
- I've installed PCs and Accessories.
- I've checked faulty electronics' spares and proceeded their replacements.
- I've repaired computers and accessories.
IT officer
2007 (April) – 2008 (March)CFE AGASEKE SA
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Description
Cfe AGASEKE is a prosperous banking company with distant agencies connected to the head office via VPN. To satisfy customers in such growing company data have to be kept always reliable and the performance of each electronic equipment must be optimized and stay at a high level. The main duty is to keep safe the IT ecosystem and to ensure that users manipulate well their IT equipment. -
Duties and Tasks
- Hardware & Software maintenance
- Local Networking troubleshouting and maintenance
- Computer Local end-user assistance
- Computer and Accessories installation
- Application software training
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Main Achievements
- I've assembled and installed new equipment including PCs, Printers, Scanners, Copiers, Switches, and Routers...
- I've managed equipment's consumers such as cartridges, tonners, ribbons...
- I've installed and configured servers (Windows 2003 Servers).
- I've installed and updated operating systems, application systems and antiviruses.
- I've checked, cleaned and scanned PCs.
- I've designed and installed local networks.
- I've connected branches to the headquarters' office.
Computer Technician
2004 (April) – 2007 (April)Computer Information Systems
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Description
Computer Information Systems is providing maintenance services to some public and private companies such as the Rwanda Social Security Funds (Caisse Sociale du Rwanda), ACORD Rwanda, SONARWA, BACAR... The main duty is to ensure optimum functionality to IT equipment and to assist third party companies’ employees. -
Duties & Tasks
- Hardware maintenance : PC (desktops + Laptops), Printers, Scanners, Switches, backup battery
- Local Networking troubleshouting and maintenance
- Computer installation : operating system installation, application system installation, security and antivirus system installation, drivers configuration, accessories installation (printers, scanners, plotters...
- Software maintenance : Disks cleanup, software updates…
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Main Achievements
- I've maintained hardware equipment such as desktops, laptops, printers, scanners, switches, backup batteries.
- I've checked and fixed local networks.
- I've installed PCs operating systems, application systems, and security and antivirus applications.
- I've installed and configured PCs accessories and drivers.
- I've cleaned up disks and updated applications.
- I've installed and replaced PCs' spares.
- I've repaired PCs accessories and spares.
